Groupe maiano
Real-time call management with the best statistics add-on for Wildix
Call volume
View call volume for the current day, week and month.
Service quality
Measure your organization’s ability to respond to customer requests.
Requests
Create your own statistical queries for your organization.
Call duration
View your organization’s average or total call duration.
Call load
Adapt response groups to meet demand more effectively.
Real Time
Follow the activity of the response groups you control in real time.
They use the app
wildixapp
The best way to manage call statistics in real time
Optimize the management of business communications within your company. With comprehensive analysis and reporting on inbound and outbound calls, monitor your call center’s performance in real time. Make decisions and improve your team’s efficiency with reliable data.
Try a demo Test the features here!
Manage your organization
Wildixapp : gestion des appels et téléphonie professionnelle
Wildixapp simplifies business call analysis for Wildix users. Gain insights in just a few clicks, so you can focus on what’s important, while improving the efficiency of your contact center.
Log on to
Start managing your telephone statistics
Visualize your data
View call duration for the current day, week and month.
Make decisions
Adapt response groups to meet demand.
Save time and resources
By automating the collection and analysis of communication data, our solution lets you focus on what’s most important: improving your services.
Easy to handle
Essential features to optimize your switchboard
analyze trends
Real-time statistics for your response groups
application dashboard
A single application for all your communications
User
Suivez les activités et les performances de chaque utilisateur pour optimiser la gestion et la répartition des tâches.
Daily call volume
Obtenez un aperçu instantané du volume d'appels pour aujourd'hui afin d'ajuster vos ressources en conséquence.
Correspondent
Surveillez les interactions avec chaque correspondant pour améliorer la qualité et l’efficacité des communications.
Correspondent
Divisez vos équipes en groupes pour une analyse approfondie de chaque segment et ainsi ajuster vos ressources.
call management
Analysis of incoming and outgoing call quality
Discover how Wildixapp transforms call management with real-time statistical data. Track performance, identify trends and make informed decisions to effectively manage your organization.
Advanced features
Use powerful tools to get the details of your business communications. Improve your call management and boost your productivity.
Interactive Dashboards
Access clear, interactive visualizations for instant understanding of your call data. Benefit from an intuitive interface that facilitates rapid decision-making.
real-time statistics
Centralized data for Wildix users!
Centralized data enables uniform, consistent information management. They provide an overview of operations and facilitate informed decision-making. This combination improves team efficiency and responsiveness.
High-performance
A clear vision for better management
By efficiently configuring your response groups, you can guarantee rapid response, which boosts customer satisfaction.
fast
Informed decisions in an instant
Interactive reports and dashboards are designed to be easily interpreted, even by non-statisticians.
relevant
Fast responses, delighted customers
You can filter data according to your specific criteria and generate detailed reports that meet your exact operational needs.
Contact us
Contact us directly by e-mail.
You can contact us directly by e-mail for any questions or requests for information. Feel free to use the chat at the bottom left of your screen for instant assistance. We’re here to help!
Chatbot support
An agent will get back to you promptly
Phone support
+33 5 46 05 23 22
Social networking
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